Investor Grievances Escalation Matrix

Details Name Address Contact No. Email I’d Time
Client Servicing/Customer care Daisy Karjor Capital Tower, 2nd Floor, Plot Nos. 169A-171, PU-4, Scheme No. - 54, Indore, Madhya Pradesh 452010 0731-4255832 depository@Indothai.co.in Mon-Sat 09:00 am to 01:30 pm and 02:00 pm to 06:00 pm
Head of Client Servicing/Customer care Mohanlal Agar Capital Tower, 2nd Floor, Plot Nos. 169A-171, PU-4, Scheme No. - 54, Indore, Madhya Pradesh 452010 0731-4255829 compliance@indothai.co.in Mon-Sat 10:00 am to 01:00 pm and 01:30 pm to 07:00 pm
Compliance Officer Broking / Depository Participant Hemant Agrawal Capital Tower, 2nd Floor, Plot Nos. 169A-171, PU-4, Scheme No. - 54, Indore, Madhya Pradesh 452010 0731-4255825 hemantindothai@gmail.com Mon-Sat 10:00 am to 01:20 pm and 01:50 pm to 07:00 pm
Managing director Dhanpal Doshi Capital Tower, 2nd Floor, Plot Nos. 169A-171, PU-4, Scheme No. - 54, Indore, Madhya Pradesh 452010 0731-4255800 dhanpaldoshi@indothai.co.in Mon-Sat; 09:00 am to 01:00 pm and 02:00 pm to 06:00 pm
Helpline Number for cyber attacks Lokendra Singh Solanki Capital Tower, 2nd Floor, Plot Nos. 169A-171, PU-4, Scheme No. - 54, Indore, Madhya Pradesh 452010 9329735809 systems@indothai.co.in Mon-Sat 08:00 am to 12:50 pm and 12:50 pm to 05:00 pm
Nodal Officer Shruti Sikarwar Capital Tower, 2nd Floor, Plot Nos. 169A-171, PU-4, Scheme No. - 54, Indore, Madhya Pradesh 452010 0731-4255813 Compliance@indothai.co.in Mon-Sat 10:00 am to 01:40 pm and 02:00 pm to 07:00 pm
CEO Sarthak Doshi Capital Tower, 2nd Floor, Plot Nos. 169A-171, PU-4, Scheme No. - 54, Indore, Madhya Pradesh 45201 0731-4255820 sarthakdoshi@indothai.co.in Mon-Sat 10:00 am to 01:40 pm and 02:00 pm to 07:00 pm

In absence of response/complaint not addressed to your satisfaction, you may lodge a
complaint with SEBI at https://scores.gov.in/scores/Welcome.html or
1. CDSL at https://www.cdslindia.com/Footer/grievances.aspx -(in case of DP transaction)
2. BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx -(in case of BSE transaction)
3. NSE at https://investorhelpline.nseindia.com/ NICEPLUS/ – (in case of NSE transaction)
4. MCX at https://www.mcxindia.com/Investor-Services- ( in case of MCX transaction)
5. NCDEX at https://ncdex.com/investor_complaint – (in case of NCDEX transaction)

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