General FAQ

How can I open an account with Indo Thai Securities Ltd.?

There are 3 ways to open an account with us:

  • Download the application form available to you in the 'Download' section of our webaite, fill, sign, attach relevant documents and send us the courier.
  • Request us for an application to be sent to you by courier.
  • Fill an inquiry form on our website and we will get in touch with you.
Who can open an account with Indo Thai?

Any individual, proprietary firm, partnership firm, or a company can open an account.

What are the documents required to open a Demat A/c?

Documents Required For Demat A/C Opening: -

  • i. Self attested copy of PAN.
  • ii. Self attested copy of Aadhar (UID)
  • iii. Cancelled cheque showing full name of the account holder, a/c number, MICR No., & IFSC Code. Or Bank Account Statement/Passbook - Not more than 3 months old
  • iv. 1 Photograph of the Applicant, cross signed
  • v. 1 photograph of Nominee
  • vi. Proof of Identity of Nominee
  • vii. Proof of Address (POA): List of documents admissible as Proof of Address: (*Documents having an expiry date should be valid on the date of submission.)
  • a. Aadhar (UID)/Passport/ Voter’s ID/ Driving License.
  • b. Utility bills like Telephone Bill (only land line), Electricity bill or Gas bill - Not more than 3 months old.
  • c. Bank Account Statement/Passbook - Not more than 3 months old.
  • d. A cheque for ; AMC (as per the tariff) + Rs 100/- (Stamp Duty Charges) + Rs. 100/- (account opening charges)( Exclusive of tax ) In Favor Of Indo Thai Securities Limited.

# Important points to note:

  • - Signature required on the fields marked
  • - Fields marked with ‘*’ are mandatory fields.
  • - Tick wherever applicable.
  • - Please fill the form in English and in BLOCK Letters (in black ink).
  • - Self-Certification of documents is mandatory.
  • - Copies of all the documents submitted by the applicant should be self-attested and accompanied by originals for verification.
What are the proofs required for ‘corporate account’ ( Demat A/c) ?
  • Copy of Memorandum and articles of association
  • Certified true copy of the board resolution duly certified by managing director specifying the name of the person authorized to open and operate the account.
  • Following details of all the authorized persons; name, designation, photograph, signature and list of directors and authorized signatory list with specimen signatures
  • Id proof & address proof of all directors.
  • Pan card of the company & all directors.
  • Address proof required for company registered & corporate office address.
  • Latest Bank statement & canceled cheque (with MICR No.)of the company Bank A/c
  • Copy of the balance sheets for the last 2 financial Years and Annual Return for last 2 Years
  • AMC Cheque required in the name of Indo Thai Securities Ltd. of AMC+Service tax for Stamp/POA Stamp charges
  • Form 32 required, if director’s change
  • Copy of latest share holding pattern including list of all those holding control, either directly or indirectly, in the company in terms of SEBI takeover Regulations, duly certified by the company secretary/Whole time director/MD (to be submitted every year)
  • Net-Worth amount
  • Contact No. & Email Id of company require
  • All the document’s should be self certified with company stamp
How to modify the personal details of your account?

Please submit a duly filled request form available in the ‘Downloads’ section of our website for the change of your details

How to add a POA (Power of Attorney)?

Please submit a duly filled request form available in the ‘Downloads’ section of our website for the change of your details. As you add a POA, it is mandatory to take the ‘SMS Alert’ facility. A form is available for the same on our website.

What should I do if I am facing login related problem?

Login related problem can arise due to following reasons

  • i. Check your internet connection.
  • ii. Ensure that you are putting right password.
  • iii. Check your system configuration.

if you have checked above points then call for help.

Mutual Fund FAQ

What is a Mutual Fund?

Mutual fund is a mechanism for pooling the resources by issuing units to the investors and investing funds in securities in accordance with objectives as disclosed in offer document. The profits or losses are shared by the investors in proportion to their investments.

What is Net Asset Value (NAV) of a scheme?

The performance of a particular scheme of a mutual fund is denoted by Net Asset Value (NAV). In simple words, Net Asset Value is the market value of the securities held by the scheme. The NAV per unit is the market value of securities of a scheme divided by the total number of units of the scheme on any particular date.

What are Tax Saving Schemes?

These schemes offer tax rebates to the investors under specific provisions of the Income Tax Act, 1961 as the Government offers tax incentives for investment in specified avenues. e.g. Equity Linked Savings Schemes (ELSS). Pension schemes launched by the mutual funds also offer tax benefits.

Are returns from mutual funds guaranteed?

Generally, Mutual Funds do not offer guaranteed returns to investors. Although, SEBI regulations allow Mutual Funds to offer guaranteed returns subject to the Fund meeting certain conditions, most Funds do not offer such guarantees. In case of a guaranteed return scheme, the sponsor or the AMC, guarantees a minimum level of return and makes good the difference if the actual returns are less than the guaranteed minimum. Investments in mutual funds are not guaranteed by the Government of India, the Reserve Bank of India or any other government body.

Are mutual funds insured?

No. Mutual fund units are not insured by the government, or any government agency, and do not have any other type of insurance, unlike certain types of checking or savings accounts and certificates of deposit. There is no guarantee that when you sell your shares, you will receive what you paid for them. However, because mutual fund investments are more risky than insured investments, they generally offer potential for higher long-term returns.

What is the procedure for redeeming fund units?

All Mutual Funds are open-ended, which means that you can get your money back anytime you wish. All you need to do is fill in the detachable redemption request on the account statement and deposit it with any of our Investor Service Centers.

What are the types of risks?

Risk is an inherent aspect of every form of investment. For mutual fund investments, risks would include variability, or period-by-period fluctuations in total return. The value of the scheme's investments may be affected by factors affecting capital markets such as price and volume volatility in the stock markets, interest rates, currency exchange rates, foreign investment, changes in government policy, political, economic or other developments.

How are mutual funds different from Portfolio Management Schemes?

In Mutual Funds, the investments of investors are pooled to form a common investible corpus and the gain/loss to all investors during a given period are same for all investors. In the case of portfolio management schemes, the investments of a particular investor remain identifiable to him. Here the gain or loss of investors will be different from each other.

What is Exit Load?

The non refundable fee paid to the Asset Management Company at the time of redemption/ transfer of units between schemes of mutual funds is termed as exit load. It is deducted from the NAV(selling price) at the time of such redemption/ transfer.

How do I choose the right mutual fund for me?

Every mutual fund has a different objective, some aim for aggressive growth, others emphasize income by investing in bonds or preferred stocks, while others maintain a balanced portfolio by investing across the stock, bond, and money markets. With so many different funds to choose from, use our mutual fund research and you will surely find a fund that will suit your investment needs.

Will TDS be deducted on the redemption of units? If yes what will be the basis of deduction of TDS?

TDS is not deducted on the sale proceeds for Resident Indians. In case of NRI's, TDS will be deducted on the sale proceeds. The TDS will deducted depending upon whether it is a short-term capital gain or long term capital gains. For short term capital gain the tax is deducted @ 33% while in case of long term capital gains it is deducted @ 11%.

How does the investment process work with mutual funds?

Once an investor opens an account with us, he can login and start investing in a variety of ways – he can invest a lump sum amount in a new scheme, start disciplined investing with a Systematic Investment Plan (SIP), set triggers according to the behavior of the market, the value of units in a scheme, etc. An investor can easily choose the scheme he wishes to invest in, enter the amount he wishes to invest, and pay for it either through net banking, or get the amount to be automatically debited from his account every month (for SIPs) through an easy one-time bank mandate. That’s it. He doesn’t have to fill any forms / cheques. We’ll take care of all the other formalities on behalf of the investor.

Do NRIs get access to all mutual funds?

Non Resident Indians (NRIs) all over the world can invest in all the mutual fund schemes offered by all Asset Management Companies (AMCs). However, most AMCs do not allow investments from investors in USA and Canada due to regulatory restrictions. Such investors can invest in all the mutual fund schemes of L&T Investment Management Limited.

What is an iSIP?

An iSIP or an internet-based SIP is a completely paperless way of setting up an SIP. In an iSIP, after you have set up the SIP, you will have to add the Asset Management Company (AMC) as a biller in your bank through internet banking. This process will need to be done for every iSIP in every scheme. The AMC will then present monthly bills to your bank. If you select the auto-pay option while adding the biller, the payment will happen automatically when the bank receives the bill.

What is ECS?

An ECS or Electronic Clearing System is a method of transaction that is generally used by organisations for bulk payments and repetitive transactions. ECS is an older system which is now being replaced by NACH (National Automated Clearing House). ECS did not cover the entire country, and involved paperwork for registration and payment which led to delays.

What is NACH?

The Reserve Bank of India (RBI) has set up a nodal authority for handling all electronic payments in our banking system. This authority is known as the NPCI (National Payments Corporation of India). NPCI has set up a new mandate process for handling high volume regular transactions. This mandate process is known as NACH, or the National Automated Clearing House system. This system is now all set to replace the ECS in the future.

Will I have a switching facility between funds?

Unit holders will have an option to switch all or part of their investment in one fund to another which is available for investment at that time. The Asset Management Company would currently not charge any fees for such switching. To process a switch, a unit holder must provide clear instructions. Such instructions may be provided by completing a form and lodging it on any business day with any of the Investor Service Centres or the office of the Registrar and Transfer Agent. The form may also be sent by post. An account statement reflecting the new holdings will be sent to the unitholder within 3 days of completion of the transaction.

Who is a custodian?

The custodian is responsible for the possession, handling and safekeeping of all securities purchased by the Mutual Fund.

Quick Trade (Mobile application)

How iwin app looks in the phone menu?
How to change the password when logging in for the first time?
This screen will appear when you first Login.
How to add a new profile?
This screen will appear when you add a profile.
How to add a new scrip?
When you add the scrip this screen will appear.
Long press the Scrip to get the shortcut menu.
How to put a buy order?
How to put a sell order?
How to watch 5 best buyers and sellers of the scrip?

-Long press the scrip>on the short menu click 'B5'.

How to access market watch, order book/trade book, reports, user settings, membership details, transfer fund?

- Click menu button (=)

How to access 'Order Book'?

- Click menu(=) > order/trade book.

How to modify the order, get details of the order and cancel the order in the order book?

- Press F8 twice

How to access modification window?

- Click menu(=) > Order/Trade book > Long press the scrip to be modified > Click 'Modify'

How to access the 'Trade Book'?

- Click menu(=) > Order/Trade Book

How to access 'Reports'?

- Click menu(=) > Reports (Following drop down menu will be displayed)

How to open 'messages'?

- Click menu(=) > Reports > Messages

How to check 'Net Position'?

- Click menu(=) > Reports > Net Position

How to access 'Funds View'?

- Click menu(=) > Reports > Funds View

How to access 'Stock View'?

- Click menu(=) > Reports > Stock view

How to go to 'User Setting'?

- Click menu(=) > User settings

How to 'Transfer Funds'?

- Click menu(=) > Transfer Funds

How to transfer funds to 'Broker Account': pay in request?

- Click menu(=) > Transfer Funds > To Broker Account

How to transfer funds to 'Broker Account': pay out request?

- Click menu(=) > Transfer Funds > To Client Account

How to logout of iwin app?

- Click menu(=) > Logout

Quick Trade (Desktop application)

After installation this will be the first screen.
Fill in the id & password to login.
After logging in files will get downloaded.
How to access ‘Market Watch’?

- Press F1 for market watch in the menu bar

How to add a scrip to ‘Market Watch’?
How to arrange column profile as per client’s choice?
Adjust column Profile
How to save the work space as default?

- Tools > Preferences > Work Space > Click ‘browser’ > Choose a user defined name > Save > OK

Buy Order

- Select desired Scrip > Press F1 / ‘+ (plus) ’ to buy and the following screen will appear.

Buy window

- Fill in the appropriate details according to your preferences

Note: Order Type, Symbol, Total Qty, Price and Product Type are the essential fields.

Sell Order

- Select desired Scrip > Press F2 / ‘- (minus)’ to sell and the following screen will appear.

Sell window

- Fill in the appropriate details according to your preferences

Note: Order Type, Symbol, Total Qty, Price and Product Type are the essential fields.

How to check the ‘Order Book’ for all scrips?

- Press F3 twice

How to check the ‘Trade Book’ for all scrips?

- Press F8 twice

How to cancel the order?

- Open order book (F8) > Select the order to be canceled > Press Delete or Shift + F1 > Confirm cancel

How to modify buy order?

- Open order book (F8) > Select the order to be modified > Press Shift + F2 > Modify the order > Confirm Modification

How to check ‘Order Book’ for a particular scrip?

- Select the scrip from market watch > Press F3

How to check ‘Trade Book’ for a particular scrip?

- Select the scrip from market watch > Press F8

How to check the ‘Net Position’?

- Alt + F6 or click ‘Net Position’ on the top menu bar

How to check ‘Messages’?
How to transfer fund?

- Click ‘links’ on the upper menu tab > Fund Transfer

- The following window will open in the browser. Fill in the details and submit.

How to check ‘Stock Holdings’?

- Click ‘Reports’ on the upper menu tab > Stock Holdings

How to open the technical chart for a scrip?

- Select the scrip > right click > select ‘charts’ > select the type of chart you want to see
OR

- Press Ctrl + I for Intraday

- Press Ctrl + H for Historic Chart

The following window appears.

How to change the time frame of the technical chart?

- open chart (ctrl+i) > click ‘Tick by Tick’> select the preferred time

Intraday Chart

Quick Trade (Mobile Browser)

Login screen.
Change Password
This page will appear when you first login.
How to add a new profile?
How to add a new scrip?
How to save profile?
How to buy, sell or delete a script?
How to Buy a scrip?
How to sell a scrip?
How to see best 5 sellers and buyers of the scrip?
How to check trading inquiries?

-- -Click menu( ) > Trading

Following options will be displayed.

-Click menu( )

How to open ‘trade book’?
How to open ‘Order book’?

-Click menu( ) > Trading > Order Book

How to check ‘Net Position’?
How to convert the ‘Net Position’?
How to square off the open position?
How to choose the type of stock you want to sell?
How to go to the fund view?
How to access chart of a particular script?
How to go to Market inquiry?

-Click menu( ) > Market Inquiry

How to access tools?
How to access calculator?

- Click menu( ) > Tools > Calculators

How to access My accounts?
How to access back office login?

- Click menu( ) > My Account > Change Password

This screen will appear
How to change password?

- Click menu( ) > My Account > Change Password

How to Logout?
How to create a shortcut of Quick Trade?

- Click on menu button of the Chrome browser>Request desktop site.

Quick Trade (Desktop Browser)

What is Net.Net software?

A free, easy-to-use web based tool for all the online trading customers, Net. Net is a high speed trading tool that allows you to monitor the market at real time speed. It facilitates live market watch for all the scrips. You can create multiple watch lists and simultaneously place orders, view order reports etc.

For whom this facility is available?

This facility is available to all the online trading customers registered with IndoThai.

where you can get Net.Net online trading software?

Log on to http://www.indothai.co.in/ > online trading > login

When you first login, this screen will appear.
How to add a new profile?

To create market watch of your choice, you need to create a new profile.

How to add a new scrip?
How to delete or save scrip?

Note: Save the profile every time you add a scrip.

How to check top buyers and sellers and security information of the scrip?
How to buy a new scrip?

Note: All your intraday positions will be squared off automatically at 3:20pm.

How to sell a new scrip?
How to go to the Trading menu?
Following options will be displayed.
How to check the Trade book?

- Click menu( ) > Trading > Trade Book

Your Trade Book.
How to check the Order book?

- Click menu( ) > Trading > Order Book

How to modify your order from your Order Book?

Note: Only orders which are pending can be modified or canceled.

How to cancel the order your Order Book?

Note: Only orders which are pending can be modified or canceled

How to check Net Position?

- Click menu( ) > Trading > Net Position(You can view your position across all market types at a given point of time.)

How to square off the positions and select the periodicity?
How to convert the position from Intraday to Delivery?
How to open Span Margin?

- Click menu( ) > Trading > Span Margin

How to check Span Margin?
How to open market inquiry?
Following options will be displayed
How to check the top gainers and losers?
How to open the Calculators?
Following options will be displayed.
Go to My Account.
How to change password settings?

- Click menu( ) > My Account > Password Settings

How to set account preferences?

-Click menu( ) > My Account > My preferences

Following options will be displayed.
How to access Back office?

- Click menu( ) > My Account > Back Office

How to access My Information?

- Click menu( ) > My Account > My Info

How to change password?
How to Transfer Funds?

- Click menu( ) > Other Products > Transfer Funds

Note: Please enable pop-ups for fund transfer

Pay-in:

Note: Enter your credentials, when the payment gateway screen appears

Pay-out:

Note: For equity clients please select: “Pay_For_Stock_Market” For commodity client please select: “ Pay_For_Commodity_Market” Note : Please enable pop-ups for fund transfer

How to set your favorites?
How to check your market status?
How to check your interactive, broadcast and alert messages?
How to logout?

Back Office

How to access 'Back Office'?

- Go to http://www.indothai.co.in > Login > Back Office > Enter your user id and password

Reset your password when you log in for the first time
Click on blue button to proceed further
Main screen after login

- Press F1 for market watch in the menu bar

In case you are unable to recall your user id or password. Click ‘Forgot My User id or Password’
Fill the required details to retrieve your User id or Password
How to check ledger?

- To check your Ledger click on ‘Financial’

Get long term/short term report

Select ‘Financial>Long/Short P/L>- Select the date and client code>Go

The following screen will appear
Go to financial Ledger to check your ledgers
How to check ‘holding statement with financial’?

-- Select Report>HldwithFin.>select the time span>Go

Click go to check the report
How to select the time spam of the Ledger?
How to check the trade confirmation?
How to check your pool account holding?
How to check your net position?